qq22r Privacy Protection Policy

Q: How can I request to view my personal data?

When you contact support@qq22r.im to request your personal data, we will verify your identity and provide the data qq22r holds on you. We will process your request as quickly as possible.

This document explains how qq22r collects, uses, and safeguards the personal data you entrust to us.

Last updated: 1 November 2026

1. Introduction and Purpose of This Policy

qq22r is an online gaming platform serving players in Myanmar. We always put the privacy and digital security of our players first.

This Privacy Policy ("Policy") applies to players, visitors, and anyone who contacts the qq22r platform. It explains how your personal data is collected with consent, stored securely, and under what circumstances it may be disclosed. By continuing to use our services, you agree to the terms set out in this Policy.

If you disagree with anything in this Policy, please contact [email protected] before using qq22r's services.

2. Personal Data We Collect

2.1 — Data collected during registration

When a player creates an account on qq22r, the data we collect includes —

Name (Myanmar and/or English)
Date of birth (to verify 21+ age requirement)
Contact phone number and email address
Username chosen by the player

2.2 — Financial transaction data

Deposits and withdrawals are recorded, including transactions via KBZPay, Wave Money, AYA Pay, and Bank Transfer. This includes amounts, payment methods, and dates. Full card numbers are never stored.

2.3 — Gameplay activity data

Football betting results, live casino game results, slot game results, and activity logs are recorded and linked to each player's account. This data is used to verify fair play and resolve disputes.

2.4 — Technical Data

When you visit the website, we automatically collect your IP address, browser type, device name, date/time of access, and cookie data.

2.5 — Communication Data

When a player contacts us via Live Chat or at [email protected], the messages, questions, and responses sent are recorded to help improve our support quality.

3. How We Use Your Data

qq22r uses players' personal information only for the following purposes —

Account Management — Verifying access, saving player preferences, and securing accounts
Financial Transactions — Processing deposits and withdrawals, and maintaining transaction records
Bonuses and Promotions — Crediting bonus funds linked to a player's account, and verifying VIP tier status
Customer Support — Referencing a player's account history when they contact us, so we can provide effective assistance
Security Checks — Fraud prevention, financial security measures, and anti-money laundering checks
Service Improvement — Analyzing website usage patterns to improve the player experience

5. Cookies and Tracking Technologies

Essential Cookies

These cookies are necessary for the website to function properly. They are used to maintain login sessions, carry out security checks, and process financial transactions.

Analytics Cookies

Analytics cookies are collected to help us understand how players use the website. If you want to disable these cookies, you can do so in your browser settings, though some website features may be limited as a result.

Cookie Management

Players can delete, block, or set alerts for cookies through their browser settings. Most browsers provide cookie control tools. If essential cookies are disabled, qq22r's login and financial transaction processes may not work normally.

6. Data Security Measures

qq22r has put in place a range of technical measures to protect players' personal information —

SSL/TLS Encryption — Data transfers between players and the server are protected with SSL encryption
Access Control — Player data can only be accessed by authorised staff, and all access is logged
Data Segregation — Financial data is stored on separate, secured servers
Regular Audits — Server security and data protection systems are reviewed and audited on a regular basis
Account Authentication — Two-Factor Authentication (2FA) is supported to prevent unauthorised access

We regularly update our security measures to keep up with evolving digital threats. However, we acknowledge that no data transmission over the internet can be guaranteed 100% secure.

7. Data Retention Period

qq22r retains players' personal data only for as long as necessary —

Active accounts — Data is retained for as long as the player's account remains active
Closed / deleted accounts — Financial transaction records are retained for a defined period in accordance with financial and legal requirements
Communication records — Customer support-related records are retained for a defined period after the matter is resolved
Website access logs — IP addresses and technical data are stored for a short period only, then deleted

8. Players' Privacy Rights

1 Access

You can request to view any personal data we hold about you by contacting [email protected].

2 Correction

You can request corrections to any inaccurate or incomplete personal data. You can also log in via the qq22r login page and update your profile directly.

3 Deletion

You can request deletion of your personal data. However, data that is required to be retained under financial and legal regulations cannot be deleted before the required retention period has ended.

4 Portability

You can request your personal data in a readable format. Submit this request through [email protected].

5 Objection

You can contact [email protected] at least 3 days in advance to object to your data being used for a specific purpose. We will review your request and respond accordingly.

6 Communication Preferences

Players can choose whether to receive promotional notifications and bonus updates. Contact [email protected] to update these preferences.

9. Under-21 Protection

qq22r's services are intended for players aged 21 and above only. We do not knowingly or intentionally collect personal data from anyone under 21.

If a player is found to be under 21, their account will be immediately suspended and related data will be deleted. If a parent or guardian discovers that their child is accessing this site, please notify us immediately at [email protected].

10. Policy Updates and Notification

qq22r will review and update this Privacy Policy on an ongoing basis. For significant changes, players will be notified via an alert on their next login or through their registered contact channel.

Continued use of our services after a policy update will be considered acceptance of the revised policy. If you do not agree with any changes, please contact [email protected] to discuss further.

11. Contact Us

For any questions, requests, or complaints regarding this Privacy Policy, you can reach the qq22r support team —

Email — [email protected]
Live Chat — Available 24/7 in Burmese via Live Chat on the website

Support hours — Open 24/7 Myanmar Standard Time (MMT, UTC+6:30). We will process all privacy-related requests as quickly as possible upon receipt.

Questions about Privacy Protection

qq22r never sells, rents, or transfers your data to advertisers, data buyers, or any third-party companies. Data is shared only on a limited basis as needed to process payments and comply with legal requirements.

qq22r uses SSL encryption to protect data transfers. Full card numbers are never stored — only payment transaction data is kept with restricted access. Because transactions go through direct integrations with payment providers such as KBZPay, Wave Money, and AYA Pay, bank card data never reaches qq22r servers.

When you contact [email protected] to request your personal data, we will verify your identity and provide the data qq22r holds on you. We will process your request as quickly as possible.

For significant changes, a notice will be shown when you log in to your account. You will also be notified in advance through your registered contact details, so you will know about policy changes right away.

After account deletion, gameplay and profile data will be deleted. However, financial records must be retained for the legally required period in accordance with financial regulations. If you have questions about deleting this data, contact [email protected].

You can disable analytics cookies, but disabling cookies that are essential for session management and financial transactions may cause issues with gameplay and access. For the best experience, adjust your browser settings to allow only the essential cookies.